Truly

SMS Messaging Terms & Opt-In Disclosure

Last updated: 12/17/2025

Consent to Receive SMS Messages

By providing your mobile phone number and opting in, you expressly consent to receive transactional SMS messages from MadeTruly.

SMS messages are sent only for operational or customer-requested purposes and not for marketing or promotional use.

How Consent Is Obtained

SMS consent is collected when a consumer:

• Provides their phone number on our website and agrees to receive SMS updates related to an order or inquiry

• Provides their phone number during checkout to receive order-related notifications

• Initiates an SMS conversation with us and continues the interaction

Consent is specific to transactional messaging and is not shared with third parties.

Message Purpose

Messages may include:

• Order confirmations

• Order status updates

• Shipping and delivery notifications

• Responses to customer support requests initiated by the consumer

No marketing, advertising, or promotional messages are sent using this service.

Message Frequency

Message frequency varies based on order status or customer inquiry. Messages are sent only when relevant to a transaction or support request.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP

After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

Help Instructions

For assistance, reply:

HELP

Or contact us at:

Carrier Disclosure

Message and data rates may apply.

Carriers are not responsible for delayed or undelivered messages.

Privacy & Data Use

Phone numbers are used solely for transactional communication and customer support.

SMS consent and phone numbers are not sold or shared for marketing purposes.

For more information, please review our Privacy Policy:

Business Identification

Business Name: MadeTruly

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